Contact form
Last updated
Chainbox Webshop
Last updated
The contact form offers a variety of options to interact with your customers, with free choice of mandatory and voluntary fields, Productnumbers and qty, file uploads etc.
Choose the column and click "Add content". Choose "Contact form"
Click "Please setup contact form". Fill out the standard fields listed, and start Adding fields depending on your needs. See example below
The headline text in your contact form
Text under headline
Text on your submit button
The message displayed, after a customer succesfully submitted a contact form
The receiver the contact-form emails. If left blank the contact-form will be emailed to the shop email
Subject of the email sent from the contact form
If enabled the customer will receive a copy of his submitted contact form by email
A textfield for the customer to fill out, e.g. name/customer no./orderno
For entering the customers email
For entering the customers phone number
The free-text message entered by the customer
A numeric field of your choice, for the customer to fill out
Box for the customer to tick, enter text to clarify e.g. Do you wish to receive our newsletter?/Are you a member? etc.
Option to upload pdf to contact form. In Chainbox versions newer than 5.2.18, it is possible to add additional files after the initial upload.
2 fields interconnected, entered text describes purpose. Could be as in example below: Field 1: Product, Field 2: Qty
Create a checklist for clear communication with your customer.
