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BC Central Plugin - Troubleshooting

Problem: Order import says "An import is already in progress"

This problem is most likely due to the order import being disrupted for some reason like a system restart, upgrade of BC etc.

If it keeps happens on a fairly regular basis, please contact your BC partner.

Solution:

  1. Open Business Central $T
  2. Search for "eCommerce" and find and click on eCommerce Salesorders $T
  3. Click on "Actions" and then "eCommerce Setup" in the top-bar $T
  4. Delete the "Is-Importing" value $T
  5. You should now be able to start your Order Import again (i.e. from eCommerce Salesorders view) $T